30 June 2020
20 March 2019
2 February 2018
Two years ago I was faced with a dilemma – do I simply sell the old family home where I have lived for many years to move to a brand new apartment or take the complicated journey of knocking down the house with its years of memories to develop dual occupancy townhouses.
Tough call, so I needed to run the numbers and interviewed Gary Gorov from Carter Grange as one of the options.
He delivered a most compelling scenario with solid (and reasonable) pricing to back up the vision.
I was sold and from then on, the Carter Grange experience has been nothing but flawless.
Custom design, complicated finishes and a myriad of approvals were all handled in a seamless and professional fashion with input from me only when required.
Then the build phase started which proceeded like clockwork with continual oversight by experienced and enthusiastic project managers. The overlay of Covid complications delayed the project by only a couple of months which was a remarkable achievement.
When any hiccups occurred during the process (as there is on any new build) the concerns raised were always met with a considered and reasonable response.
In fact, I was so delighted with Carter Grange that I recommended them to my nephew who is now building his new home with the team.
Simply put – Carter Grange provides a 5 Star Experience for anyone passionate about building their new home.
The communication has been wonderful, the process has been transparent and progress on the build has been constant. Having built with other custom builders, I can say without any hesitation that Carter Grange is significantly ahead of the competition in these respects. The two site supervisors we have had, slab stage and to lock up are great communicators, know the build and keep you well informed at every step. My wife and I have said a number of times throughout the build process that it has been such a better experience this time building a custom home.
Warren & Jodie Slade
Thank you for a wonderful and seamless build experience. From the day we signed to completion of the build moved smoothly and in accordance with the timeline. We are very happy with the end product and would happily recommend Carter Grange to anyone that is listening to us or reading this testimonial.
We would love to do another project one day.
I’ve had a such wonderful experience with Carter Grange over the last 4-5 years, sometimes I feel like I am a part of their team too! Visiting Show Home displays has become my weekend routine. My second project built by Carter Grange has just been completed, already starting to think about the third one. I feel attached to Carter Grange not only because of their build quality, but their people! Gerald, Nada, Danielle, Gary, Grace, Molly, Paul, Stuart, Justin… Thanks to you all who have made this journey so enjoyable! Looking forward to work with you on job#3!
Thank and stay safe and healthy!
A wonderful experience, we’ve been living in our Carter Grange home for 12months now and we couldn’t be happier. The end to end process was stress-free, we enjoyed the design process and the team was great to work with. On-site we had the best site manager Simon who demonstrated a high level of professionalism & expertise. We are really happy with the level of workmanship and attention to detail of our home. Most of all it was a pleasure to work with Kate and Gerald.
We look forward to building with Carter Grange again.
George and Belinda
It’s interesting. Our journey started a long time ago when we first commenced dialogue with Carter Grange. Now that our home is complete, do we have any regrets? Yes, we have two. Firstly, that we took so long to engage Carter Grange to build, and secondly, that we took so long in finalising our selections. However, given we were new to all of this, the team at Carter Grange were patient and helped to guide us with their knowledge and years of experience. The selections staff, administrators and Site Supervisors were always professional and courteous and all assisted us through any bumps we encountered along the road. We could not be more pleased with our new home and we would happily recommend the personnel and processes of Carter Grange. Of equal importance, yes, we would have no hesitation in building with them again.
Helen and Laurie
When we first approached Carter Grange we were unsure as to whether it was going to be the company we ultimately built with. We were introduced to Jordan Lebenbaum as our first point of contact and we couldn’t have been more delighted. He is, without a shred of doubt, the reason we chose Carter Grange. He was so warm and accommodating, nothing was too much trouble. Every time we had a good response from the council, he would call to let us know and genuinely sounded as excited for us as we felt for ourselves. He made those first few months an absolute joy and a great experience to start us off. He would pop into our home on his own way home, if there were things to be dealt with, to save us the drive to Clayton. It was so difficult to move on from him, and we had so much faith in his opinions, that even during the next phase of colour selections, we would often drag him out of his office to help us, and he was always a willing participant. By the time we were handed over from him, he felt like family (and still does). So thrilled that we were fortunate enough to have him as our first contact. Carter Grange is really lucky to have him on their team, he’s such a valuable asset and we think he’s awesome. Thanks Jordan!!
Polly and Isaac
A Big thank you to your outstanding team for building my dream home!
Nathan and I bought the block and modest house 12 years ago only because of the prime position. The new house is of such high standard that it certainly exceeds the high building standards in Brighton.
Every stage of the build has been so meticulously coordinated by your outstanding staff!
Carter grange has exceeded my expectations and I will highly recommend your company.
Big thank you to Dannielle who got the ball rolling and made sure we didn’t exceed our budget too much. She is just lovely! BTW we exceeded by $300K but that was my doing lol.
In my initial meeting with Arsen I wasn’t sure if he was up to the challenge to bring my drawing to life, but in the next meeting he just nailed it. He added the void and made every area of the home so luxurious and functional. Outstanding work ARSEN!!!
During the electrical meeting with Paul we had so many laughs. He is so good at what he does. I trusted him completely because electrical Is Nathan’s area but he couldn’t attend the meeting. We totally exceeded the budget again but it was well worth it and Nathan’s fault!
The design team were great to work with I knew exactly what I wanted and the girls did a great job with quotes.
Big Thanks to Darcy for putting up with my nagging. Such a nice guy and got the plans through council beautifully.
Jessie is truly amazing! Such a professional and a delight work with. Send her my love!
The house was scheduled to be built by 4/4/20 and the handover was 11 December 2019!!!!
The 3 building supervisors were BLOODY AWESOME!!!!
I spent the most time with Josh Turnbull and he is the most amazing person. Nathan and I told him at the handover that he made the whole experience exciting, stress free and enjoyable. He delivered way ahead of schedule, nothing was too much of an issue for him. He is the biggest asset to your company. I’m still nagging him and he doesn’t seem mind. Still attending to things for me after hand over. Such a champ!!!! We love Josh!
I would also like to add that in all honesty I am not the easiest of people to please I’m really fussy and pay a lot of attention to detail. Nathan is the same so both of us challenged your team on many occasions and they were all so professional and found excellent solutions.
I really would love to have all of them to come over and see what they created, so I will be in touch in the New Year!
Please pass on a BIG THANK YOU to your team!
Nellie and Nathan
Dear Leigh, Georgia, Nick, Jen, Sandra, Maddie, Molly, Frank, Gerald and team,
We want to thank you and everyone at Carter Grange for our sensational new house. We feel totally blessed and are still walking around on cloud nine.
From start to finish, the service provided by the whole team at Carter Grange has been genuinely exceptional – the best and most consistent service we’ve experienced from any company. There is so much complexity to building a new house and there will always be challenges and setbacks, but you guys made the whole experience as pleasant and painless as it could possibly be.
We have sent a selection of beverages to you via Georgia to express our gratitude, so we hope you can share them around. We will certainly be recommending Carter Grange to everyone we know.
All the best,
Alan and Rachael
Fran and I can’t thank you enough for the time you have put into our project over the last couple of weeks.
Giving up your Saturday to come in and speak with us and walk us through houses is really going above and beyond.
Fran and I can see how passionate you are about your work and it’s obvious why you are so successful.
Fran and I have dreamed of having a Carter Grange home for a long time and the thought that it is now going to happen is too exciting for words and it’s because of you two.
I know Fran has expressed our thanks to you, but I wanted you to know how extremely grateful I am for making our dream a reality! Speak soon!
Vincent & Fran
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