20 March 2019
2 February 2018
A wonderful experience, we’ve been living in our Carter Grange home for 12months now and we couldn’t be happier. The end to end process was stress-free, we enjoyed the design process and the team was great to work with. On-site we had the best site manager Simon who demonstrated a high level of professionalism & expertise. We are really happy with the level of workmanship and attention to detail of our home. Most of all it was a pleasure to work with Kate and Gerald.
We look forward to building with Carter Grange again.
George and Belinda
It’s interesting. Our journey started a long time ago when we first commenced dialogue with Carter Grange. Now that our home is complete, do we have any regrets? Yes, we have two. Firstly, that we took so long to engage Carter Grange to build, and secondly, that we took so long in finalising our selections. However, given we were new to all of this, the team at Carter Grange were patient and helped to guide us with their knowledge and years of experience. The selections staff, administrators and Site Supervisors were always professional and courteous and all assisted us through any bumps we encountered along the road. We could not be more pleased with our new home and we would happily recommend the personnel and processes of Carter Grange. Of equal importance, yes, we would have no hesitation in building with them again.
Helen and Laurie
Just wanted to drop you a line to let you know about our early experience with Carter Grange. When we first approached Carter Grange we were unsure as to whether it was going to be the company we ultimately built with. We were introduced to Jordan Lebenbaum as our first point of contact and we couldn’t have been more delighted. He is, without a shred of doubt, the reason we chose Carter Grange. He was so warm and accommodating, nothing was too much trouble. Every time we had a good response from the council, he would call to let us know and genuinely sounded as excited for us as we felt for ourselves. He made those first few months an absolute joy and a great experience to start us off. He would pop into our home on his own way home, if there were things to be dealt with, to save us the drive to Clayton. It was so difficult to move on from him, and we had so much faith in his opinions, that even during the next phase of colour selections, we would often drag him out of his office to help us, and he was always a willing participant. By the time we were handed over from him, he felt like family (and still does). So thrilled that we were fortunate enough to have him as our first contact. Carter Grange is really lucky to have him on their team, he’s such a valuable asset and we think he’s awesome. Thanks Jordan!!
Polly and Isaac
A Big thank you to your outstanding team for building my dream home!
Nathan and I bought the block and modest house 12 years ago only because of the prime position. The new house is of such high standard that it certainly exceeds the high building standards in Brighton.
Every stage of the build has been so meticulously coordinated by your outstanding staff!
Carter grange has exceeded my expectations and I will highly recommend your company.
Big thank you to Dannielle who got the ball rolling and made sure we didn’t exceed our budget too much. She is just lovely! BTW we exceeded by $300K but that was my doing lol.
In my initial meeting with Arsen I wasn’t sure if he was up to the challenge to bring my drawing to life, but in the next meeting he just nailed it. He added the void and made every area of the home so luxurious and functional. Outstanding work ARSEN!!!
During the electrical meeting with Paul we had so many laughs. He is so good at what he does. I trusted him completely because electrical Is Nathan’s area but he couldn’t attend the meeting. We totally exceeded the budget again but it was well worth it and Nathan’s fault!
The design team were great to work with I knew exactly what I wanted and the girls did a great job with quotes.
Big Thanks to Darcy for putting up with my nagging. Such a nice guy and got the plans through council beautifully.
Jessie is truly amazing! Such a professional and a delight work with. Send her my love!
The house was scheduled to be built by 4/4/20 and the handover was 11 December 2019!!!!
The 3 building supervisors were BLOODY AWESOME!!!!
I spent the most time with Josh Turnbull and he is the most amazing person. Nathan and I told him at the handover that he made the whole experience exciting, stress free and enjoyable. He delivered way ahead of schedule, nothing was too much of an issue for him. He is the biggest asset to your company. I’m still nagging him and he doesn’t seem mind. Still attending to things for me after hand over. Such a champ!!!! We love Josh!
I would also like to add that in all honesty I am not the easiest of people to please I’m really fussy and pay a lot of attention to detail. Nathan is the same so both of us challenged your team on many occasions and they were all so professional and found excellent solutions.
I really would love to have all of them to come over and see what they created, so I will be in touch in the New Year!
Please pass on a BIG THANK YOU to your team!
Nellie and Nathan
Dear Leigh, Georgia, Nick, Jen, Sandra, Maddie, Molly, Frank, Gerald and team,
We want to thank you and everyone at Carter Grange for our sensational new house. We feel totally blessed and are still walking around on cloud nine.
From start to finish, the service provided by the whole team at Carter Grange has been genuinely exceptional – the best and most consistent service we’ve experienced from any company. There is so much complexity to building a new house and there will always be challenges and setbacks, but you guys made the whole experience as pleasant and painless as it could possibly be.
We have sent a selection of beverages to you via Georgia to express our gratitude, so we hope you can share them around. We will certainly be recommending Carter Grange to everyone we know.
All the best,
Alan and Rachael
Fran and I can’t thank you enough for the time you have put into our project over the last couple of weeks.
Giving up your Saturday to come in and speak with us and walk us through houses is really going above and beyond.
Fran and I can see how passionate you are about your work and it’s obvious why you are so successful.
Fran and I have dreamed of having a Carter Grange home for a long time and the thought that it is now going to happen is too exciting for words and it’s because of you two.
I know Fran has expressed our thanks to you, but I wanted you to know how extremely grateful I am for making our dream a reality! Speak soon!
Vincent & Fran
Dear Carter Grange Team,
We wanted to write a brief note to acknowledge the great work your team have been doing on the build of our new home in Glen Iris and in particular, compliment the quality of workmanship of the carpenters and framing team that have worked on our job.
We recently had a quality inspection done for the frame stage by Kevin at New Homes Inspection and his comments back to us were that our frame was “one of the best he’d seen for some time” and that he struggled to find any real issues with the works. These comments from Kevin, who has over 37 years industry experience, has reassured us that Carter Grange are doing a quality job and has given us confidence that the end result will be one that we will be supremely pleased with.
Can you please pass on our compliments and gratitude to our site supervisor, Darryl and the rest of the team who have been working on our build to date, and in particular a call out to the carpenters Tim and his guys for the efforts and diligence they’ve put in to achieve such accolades from Kevin.
Thanks again and here’s to looking onwards and upwards as we hit the next stages of construction of our new home.
Ryan & Vanessa
Hope you had a lovely festive break with family.
Just wanted to say thank you for all your assistance with our amazing new house.We ended up moving in just before Christmas and have been away a lot but I am looking forward to heading back to our new home next week and settling in!
The design (in and out) is just what we wanted and the layout perfect for us. Although the design is different to your normal builds- we are getting lots of great comments.
Drop by for a drink when you are in the area next!
Chrissy and Rod
I should recall a story from last night that you can pass on.
We have a relative who completed a dual occupancy with another builder.
As I described our journey with Carter Grange so far his wife nudged him and said, “I told you we should have gone with them”.
He nodded in agreement.
It made us laugh.
Whilst driving home we were talking about how great all of you (including your assistants) have been to deal with – appears nothing has been too much trouble,
We have really valued your advice and assistance … you have truly made this easy for us … (It’s a pity you can’t look after us all the way through …. )
All the very best and hopefully we will have the opportunity to work with you again during the build ..
Ange & Ian